Returns & Exchanges

At Tropic Skincare, we want you to be completely satisfied with your natural glow, which is why we offer a 30-day happiness guarantee on all our freshly made products. If a formula isn't right for your skin, you can return it for a full refund or exchange, even if it has been opened.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your products in their original packaging, ensuring the lids are tightened to prevent any leaks during transit.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the front of your return parcel.

• 4.
  Drop Off and Track

  Take your package to your nearest authorized drop-off point and keep your proof of postage until your refund has been processed.