Frequently Asked Questions
Everything you need to know about your natural beauty journey.
Are your products cruelty-free and vegan?
Yes, all our products are 100% vegan and certified cruelty-free. We never test on animals and ensure our entire supply chain adheres to these ethical standards.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor its progress.
What is your return policy?
We offer a 30-day happiness guarantee. If a product isn't right for your skin, you can return it within 30 days of purchase for a full refund or exchange.
Are your ingredients natural and sustainable?
We prioritize wild-harvested, tropical ingredients that are sustainably sourced. Our formulas are free from parabens, synthetic fragrances, and toxic chemicals.
Do you ship internationally?
Currently, we ship to the UK, Ireland, and select European countries. Please check our shipping page for a full list of available destinations and rates.
How can I track my order?
You can track your order by clicking the link in your shipping confirmation email or by logging into your account and viewing your order history.